Terms of Service
Terms of Service
Last updated: October 25, 2025
1. Introduction
Welcome to Pillars Health and Fitness (“we,” “us,” or “our”). By accessing or using our website pillarshealthandfitness.ca or any services we offer, you agree to these Terms of Service (“Terms”).
Please read them carefully before using our website or enrolling in coaching services. If you do not agree with these Terms, please do not use our site or services.
2. Services Provided
Pillars Health and Fitness provides online health, fitness, and nutrition coaching services designed to help clients improve their overall health and lifestyle.
All services are for informational and educational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician or qualified health provider before beginning any fitness or nutrition program.
3. Eligibility
By using our website or coaching services, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.
4. Coaching and Communication
Our coaching services are personalized and based on the information you provide through application forms and communication. You are responsible for ensuring that all information you share is accurate and complete.
We communicate primarily through email and other online platforms. You agree to receive messages related to scheduling, coaching, or program updates.
5. Payments and Billing
Payments for coaching services are processed manually through Stripe or another approved payment method. Payment details and terms (including fees, renewals, or refunds) will be clearly outlined before the start of any coaching service.
All prices are listed in Canadian dollars (CAD) unless otherwise stated.
6. Refund Policy
Because coaching services involve time, preparation, and personalized programming, refunds are not typically offered once a program has begun. Exceptions may be made at our discretion under special circumstances.
If you have concerns about your service, please reach out to info@pillarshealthandfitness.ca, and we’ll do our best to find a fair solution.
7. Health Disclaimer
You acknowledge that participation in fitness or nutrition programs involves physical activity and carries inherent risks.
By using our services, you agree that:
You are voluntarily participating at your own risk.
You have consulted your physician before starting any new exercise or nutrition program.
Pillars Health and Fitness and its representatives are not liable for any injuries, illnesses, or damages arising from your participation.
8. Results Disclaimer
While we aim to support and guide your progress, individual results may vary. Your outcomes depend on factors such as your consistency, effort, health status, and adherence to recommendations.
9. Intellectual Property
All content on this website — including text, images, videos, guides, and coaching materials — is the intellectual property of Pillars Health and Fitness and may not be copied, shared, or reproduced without written permission.
10. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our website or services, you agree to that policy.
11. Limitation of Liability
To the fullest extent permitted by law, Pillars Health and Fitness and its representatives are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or coaching services.
12. Governing Law
These Terms are governed by the laws of Canada and the Province of Ontario, without regard to conflict of law principles.
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect.
13. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with a new “Last updated” date. Continued use of our website or services means you accept those changes.
14. Contact Us
If you have questions or concerns about these Terms, please contact us at:
Pillars Health and Fitness
info@pillarshealthandfitness.ca
pillarshealthandfitness.ca
Based in Canada